This Privacy Policy explains how Blueprint Claims (also operating as Fight For Your Claim) collects, uses, shares, and protects information when you visit our website, call our office, submit a form, or engage us as your public adjuster.

1. Information We Collect

1.1 Information You Provide Directly

When you contact Blueprint Claims or request services, we collect contact details (name, phone, email, address), property information, insurance policy details, communication records, and claim documentation such as photos, estimates, and correspondence.

1.2 Information Collected Automatically

Our website automatically collects device information, browser type, usage data, approximate location based on IP address, and referral information about how you arrived at the site.

1.3 Information from Third Parties

We may receive information from advertising platforms (such as Google Ads and Microsoft Advertising) for conversion tracking, from call tracking services (CallTrackingMetrics), and from public records related to property ownership and prior claims.

2. How We Use Your Information

• To provide and manage public adjusting services
• To communicate with you by phone, email, and SMS about your claim
• To improve our services and website
• To conduct marketing and measure advertising effectiveness
• To comply with legal, regulatory, and licensing requirements
• To operate and protect our business

3. How We Share Your Information

We may share information with:

• Insurance companies involved in your claim
• Contractors, engineers, and vendors assisting with your claim
• Service providers acting on our behalf (CRM, email, call tracking, document storage)
• Legal and regulatory bodies when required by law
• Successor entities in connection with a business transfer

We do not sell your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Our website uses essential cookies, analytics cookies (Google Analytics), and advertising cookies including Google Ads conversion tracking, Microsoft UET tag for Bing Ads, and remarketing tags. You can manage cookies through your browser settings.

5. SMS / Text Messaging

Blueprint Claims uses SMS text messaging to communicate with clients and prospective clients about claims, appointments, document requests, and case updates.

Blueprint Claims does not use SMS for marketing or promotional purposes. All text messages are transactional or conversational – claim updates, appointment confirmations, document requests, and replies to client inquiries. We do not send promotional offers, advertisements, or solicitations by text.

SMS is sent and received from our office line, (305) 330-6252.

By providing your mobile phone number during a phone call, in person, or by texting us first, you consent to receive non-marketing text messages from Blueprint Claims related to your claim or inquiry.

• Message frequency: Conversational. Typically fewer than 10 messages per month per client, varying with claim activity.
• Message and data rates may apply. Standard messaging rates from your wireless carrier apply.
• Opt out: Reply STOP to any text message to unsubscribe. You will receive a confirmation and no further texts.
• Help: Reply HELP to any text message for assistance, or contact us at (305) 330-6252.
• Carriers are not liable for delayed or undelivered messages.

If you opt out of SMS, we may still contact you by phone or email regarding your claim.

6. Call Tracking and Recording

Inbound and outbound calls may be tracked and recorded for quality assurance, training, measuring advertising effectiveness, maintaining communication records, and improving customer service. We operate in jurisdictions including Florida and California, which require all parties to a call to consent to recording. By continuing a phone call with Blueprint Claims after notice that the call may be recorded, you consent to that recording. If you do not consent, please notify the representative and we will discontinue recording or end the call.

7. Data Retention

We retain personal information for as long as needed to provide services, meet legal and regulatory obligations, and resolve disputes. Claim-related records are typically retained for a minimum of seven (7) years after claim closure.

8. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Opt out of the sale or sharing of personal information

To exercise any of these rights, contact us using the information in Section 14.

9. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

• Know what personal information is collected, used, shared, or sold
• Request deletion of personal information
• Opt out of the sale or sharing of personal information for cross-context behavioral advertising
• Limit the use of sensitive personal information
• Correct inaccurate personal information
• Be free from discrimination for exercising these rights

To submit a request, call us at (305) 330-6252 or use our contact form. We honor opt-out preference signals such as the Global Privacy Control (GPC) sent by your browser.

Do Not Sell or Share My Personal Information

10. Other State Privacy Laws

Residents of Tennessee (TIPA), and any other state with a comprehensive privacy law in effect, may have similar rights to those listed above. Contact us at the information in Section 14 to exercise any such rights.

11. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may link to external sites we do not control. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

13. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

14. Contact Us

15. State-Specific Disclosures

Blueprint Claims operates as a licensed public adjuster in Florida, California, Tennessee, Georgia, North Carolina, and South Carolina, and complies with applicable state laws and professional licensing requirements in each.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of the page. Material changes will be communicated through the website or by direct notice where appropriate.